If you meet the four eligibility requirements for the current settlement, you can apply for a refund, even if you got a payment earlier from a different Fashion Nova settlement. What if I already got a refund from the FTC for a Fashion Nova settlement? You can contact the claims administrator by calling 85 or sending an email to. Where can I get help or find more information?
FASHION NOVA CUSTOMER SERVICE NUMBERS UPDATE
We will update this page when we have more information. We don’t have a mailing date yet for payments. Your payment amount depends on several factors, including how many people file claims. To be eligible, you must file a claim by August 15, 2023. What is the deadline to apply for a refund? How do I apply for a refund?Īpply for a refund online at. If you meet these four requirements, you may apply for a refund, even if you got money earlier from a different Fashion Nova settlement. You have not already received a refund for the products.You were not satisfied with the products AND.Your purchase decisions were influenced by customer reviews and ratings.You bought products from before November 21, 2019.You may apply for a refund if you meet all four requirements: What was the lawsuit about?Īccording to the FTC, Fashion Nova didn’t publish hundreds of thousands of negative reviews about its products and made average star ratings look better by excluding reviews with less than four stars. The FTC is now using that money to provide refunds. About the FTC Show/hide About the FTC menu itemsįashion Nova paid $4.2 million to settle FTC charges that the company misled customers by blocking negative reviews on its website.News and Events Show/hide News and Events menu items.Advice and Guidance Show/hide Advice and Guidance menu items.
Competition and Consumer Protection Guidance Documents.Enforcement Show/hide Enforcement menu items.
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